Covid-19 update


Updated working practises

Following the latest Government advice, all of our offices are now open, with a small team working in line with the recommended social distancing and Propertymark / Government guidelines.     

We are committed to managing the risk of Covid-19 and have carried out a comprehensive risk assessment across all of our offices. We have implemented thorough cleaning, handwashing and hygiene procedures in line with guidance, and have taken all reasonable steps to maintain a two-metre distance between team members and customers in the workplace.

Other members of our team continue to work from home to support our customers and their colleagues.


Viewings, valuations and move-ins

If you would like to view a property, we have virtual tours available; we’re proud to say we have successfully carried out virtual valuations and video viewings throughout this period.

If an in-person viewing is required, we have the necessary PPE to ensure that everyone stays safe. If you need to arrange an in-person viewing, we ask that you take all necessary steps to follow the latest social distancing guidance.

For move-ins, we have a dedicated protocol in place to ensure the safety of our staff, as well as contractors and tenants. So, you can rest assured that we’ll move you into your new home safely. If you’re concerned about an upcoming move-in, please call your agent to find out more about our protocol.

We will continue to monitor the situation and Government advice carefully, and will update our recommendations as and when needed.


Your property

There is still high demand for property, and we are receiving enquiries from both buyers and tenants. We are optimistic that the end of this challenging time is in sight and when it arrives, the market will return to some sort of normality relatively quickly.

We’re still on hand to answer any questions you may have about your property search or sale.

If you’re a landlord with questions about your property, please contact your usual property manager directly.


Be kind

Although we’re starting to take small steps towards something resembling normality, it’s important to remember that there are many people in our local communities who are struggling.

It’s more important than ever that we’re kind to our neighbours. Why not print off this postcard and drop it through your neighbours’ doors to let them know you’re there if they need you?

 Neighbour flyer



View / Download the Staying COVID-19 Secure in 2020 sign off document