Best Estate Agents Guide 2021 Winners


Once again, Gordon & Co. is in the top 5% of estate agents for our size in Lettings.

We are so proud of the whole Gordon & Co. company for always going the extra mile and always putting our customers first, especially with the challenging year we've all had.

In addition to the company winning, our Battersea, Hybrid and Tower Bridge branches all featured in the top branches lists for lettings and Battersea for sales, so well done to those teams.


How the Best Estate Agent Guide works

The BEAG team compare performance at a hyper-local level and rate branches in addition to companies to recognise differences in service standards between different branches of the same company, as well as disparities in regional property markets.

To choose which agents are listed in the Best Estate Agent Guide, each branch is scored against a unique set of performance and customer service criteria, using a combination of data analysis and mystery shopping.

They looked at performance over a 6-month period, involving analysis of:

Over 25,000 branches
1 million properties listed at any point in time
1.5 million transactions
25 million leads
1.5 billion property views

Estate agent branches that display a Best Estate Agent Guide rating are among the best in the country. The marks provide a useful indication of the quality of the agent, which can help when choosing an agent to value your property and when choosing which agent to instruct.