Letting Agent fees for landlords and tenants


Tenancy fees:

For properties in England, the Tenant Fees Act 2019 means that from 1 June 2019, in addition to rent, lettings agents can only charge tenants entering into an Assured Shorthold Tenancy or anyone acting on the tenant’s behalf:

• a refundable tenancy deposit capped at no more than 5 weeks’ rent where the total annual rent is less than £50,000, or 6 weeks’ rent where the  total annual rent is £50,000 or above

a refundable pre-payment (to reserve a property) capped at no more than 1 week’s rent

payments associated with early termination of the tenancy, when requested by the tenant

£50.00inc VAT administration fee for completing any tenancy name change’s during the tenancy

payments in respect of utilities, communication services, TV licence and Council Tax

payments arising from a default by the tenant where they have had to replace keys or a respective security device

charge for late rent payment (not exceeding 3% above the bank of England base rate)

any other permitted payments under the Tenant Fees Act 2019.

Tenant protection

In addition to publishing relevant fees, lettings agents are also required to publish details of the redress scheme and Client Money Protection scheme of which they are a member:

The redress scheme is The Property Ombudsman.

The Client Money Protection scheme is Propertymark

Full conduct and membership rules can be found here.

Click here to download our Client Money Protection Certificate.

The Fee Ban legislation does not apply to Company lets.


Landlord fees: 

Setup Fee:

£210.00 (inc VAT)

• Agree the market rent
• find a tenant in accordance with the landlord guidelines
• carry out accompanied viewings 
• advise on refurbishment
• provide guidance on compliance with statutory provisions and letting consents
• market the property and advertise on relevant portals
• advise on non-resident tax status and HMRC (if relevant).

New Inventory & Check:

£270.00 (inc VAT) 

An inventory and schedule of condition is essential prior to the re-let or management of your premises, in order to reduce the risk of a dispute arising in respect of the security deposit, whether they are let on a furnished or unfurnished basis.

Deposit Registration Fee:

£18.00 (inc VAT)

• Register landlord and tenant details
• protect the security deposit with a Government-authorised Scheme
• provide the tenant(s) with the Deposit Certificate and Prescribed Information within 30 days of the start of the tenancy.

Renewal Fee:

£120.00 (inc VAT) 

• Contract negotiation
• amending and updating terms
• arranging a further tenancy and agreement.

Check Out Fee:

£150.00 (inc VAT)

• Agree with tenant the check out date and time
• instruct inventory provider to attend
• negotiate with landlord and tenant any disbursement of the security deposit (applies to Full Management Service only)
• return deposit as agreed to relevant parties
• remit any disputed amount to the Scheme for final adjudication and unprotect security deposit once agreed
• instruct contractors to obtain quotes and organise repairs/replacement/cost of any broken or missing items (applies to Full Management Service only).

Sales fee:

Vendor's Sales Fee:

2% + VAT (2.4% inc VAT)